The Processing of Personal Data

At SMARTBRAND, S.L. we are concerned about the personal data we process and the strict compliance with the applicable legislation on the protection of personal data (among others, Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD) and Royal Decree 1720/2007 of 21 December approving the implementation of the LOPD).

In accordance with this, we would like to inform users of our website through this privacy policy about the data processing we carry out at SMARTBRAND, S.L. so that they have the information necessary to decide whether to provide us with their personal data when filling out a form or sending us an email.

 

Principle of quality

Users of the dwx.ai website are informed that the personal data they provide through the form or the email addresses supplied for making contact with us is adequate, relevant and not excessive in terms of the specific, explicit and legitimate area and purposes for which it is collected.

This personal data will not be used for purposes that are incompatible with those for which it was collected.

The personal data we collect will be precise and updated so that it truthfully reflects the current situation of the person concerned.

We will promptly cancel the personal data we collect through our website when it ceases to be necessary or relevant for the purpose for which it was collected or recorded.

Cancellation is understood as a process by which we cease to use the data. Cancellation involves blocking the data, which consists of identifying and retaining the data for the purpose of preventing its processing, with the exception of making it available to the public administrations, courts and tribunals, for establishing any liability arising from its processing, and only during the limitation period of these responsibilities. Once this period has expired we will proceed to erase the data.

 

Duty of information and consent

Users of the dwx.ai website are informed that the personal data collected through the available form and the email addresses provided for establishing contact with us are included in our files, about which prior notification has been given to the Spanish Agency for Data Protection, and for which SMARTBRAND, S.L. is responsible, and the user authorizes them to be used as appropriate (depending on the form used), among other purposes, for the following:

  1. the proper handling of and response to queries, suggestions, information requests and/or other services that users request through our website.
  2. managing the participation of the interested parties in future staff selection processes held by the company.

All the personal data we request, even when not marked with an asterisk, is obligatory, and if the user does not fill in all the fields we will be unable to attend to their request.

The corresponding legal notice or informative statement is included on each data collection form and states the specific purpose or purposes for which the data collected will be used, along with the other requirements of the applicable legislation on the protection of personal data. Users are required to read and accept this informative statement before sending their request.

 

Security

In accordance with the provisions of article 9 of the LOPD and Title VIII of the RLOPD, SMARTBRAND, S.L. has taken the security measures of a technical and organizational nature necessary to guarantee the security of personal data and avoid its alteration, loss, unauthorized processing or access, taking into account the state of technology, the nature of the data stored, and the risks to which it is exposed, whether due to human activity or the physical or natural environment.

 

Obligation of secrecy

In accordance with the provisions of article 10 of the LOPD all those people who process or have access to the personal data of users will maintain professional secrecy with regard to it and have the duty to protect it; these obligations have an indefinite duration.

 

Data communication or transfer

In no case shall the personal data provided to us by the users of our website be disclosed to third parties without their consent. If at any time it is necessary to make such a transfer of data, the prior consent of the users would be sought except where it was not necessary due to the provisions of a law or in accordance with the exceptions provided for in article 11.2 of the LOPD.

 

Rights to access, rectification, cancellation and opposition

Users of the dwx.ai website may exercise their rights to access, rectification, cancellation and opposition by sending a request accompanied by a photocopy of their ID card to the following address:

SMARTBRAND, S.L., Calle Iruña, nº 1-Bis, 5ª Planta, C.P. 48014, Bilbao (Vizcaya), Spain, accompanied in all cases by the photocopy of their ID card and writing Ref. Solicitud ARCO on their request.

SMARTBRAND, S.L. will respond to all requests in accordance with the timeframes and conditions required by the applicable legislation on the protection of personal data.

 

Use of the website by minors

We ask that users read the policies on the use of the website by minors published in the “Legal Notice” on our website.

 

Cookies

Cookies are small text files that are stored on the hard drive or the memory of the computer that accesses or visits the pages of certain websites, so that user’s preferences can be known when they connect again. The cookies stored on the user’s hard drive cannot read the data contained on it, access personal information or read the cookies created by other providers.

See the cookies policy in the legal notice on “Cookies”, which is available at the bottom of this website.